Privacy Policy
Last Updated: April 28, 2026
At STM Travel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and passport details (for certain tours/safaris).
- Booking Details: Information regarding the tours, activities, and services you book with us.
- Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your bookings and inquiries.
- To communicate with you regarding your trip details and updates via WhatsApp, email, or phone.
- To comply with Egyptian legal requirements and safety regulations for tourism operators.
- To improve our website functionality and customer service.
3. Data Protection & Security
We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data (like payment details, if applicable) is processed through secure gateways and never stored on our local servers.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., boat captains, transport providers), so long as those parties agree to keep this information confidential.
5. Your Rights
You have the right to request access to the personal data we hold about you, to request corrections, or to request the deletion of your data, subject to legal obligations we may have to retain certain records.
6. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
STM Travel Hurghada
Email: info@stmtravel.agency
WhatsApp: +20 111 154 5004